“We used an AI to do this” is increasingly a way of saying, “We didn’t want to do this in the first place and we don’t care if it’s done well.” That’s why DOGE replaced the call center reps at US Customs and Immigration with a chatbot that tells you to read a PDF and then disconnects the call:
https://pluralistic.net/2026/02/06/doge-ball/#n-600
The Trump administration doesn’t want to hear from immigrants who are trying to file their bewildering paperwork correctly. Incorrect immigration paperwork is a feature, not a bug, since it can be refined into a pretext to kidnap someone, imprison them in a gulag long enough to line the pockets of a Beltway Bandit with a no-bid contract to operate an onshore black site, and then deport them to a country they have no connection with, generating a fat payout for another Beltway Bandit with the no-bid contract to fly kidnapped migrants to distant hellholes.