Lambert here: Long-form, worth reading in full (though to a degree it’s a “Les Dudek. This is his story” beat sweetener). I tagged the story, so not all tags will appear in this excerpt.
On Feb. 10, on the third floor of the Social Security Administration’s Baltimore-area headquarters, Leland Dudek unfurled a 4-foot-wide roll of paper that extended to 20 feet in length. It was a visual guide that the agency had kept for years to explain Social Security’s many technological systems and processes. The paper was covered in flow charts, arrows and text so minuscule you almost needed a magnifying glass to read it. Dudek called it Social Security’s “Dead Sea Scroll.”
Dudek and a fellow Social Security Administration bureaucrat taped the scroll across a wall of a windowless executive office. This was where a team from the new Department of Government Efficiency was going to set up shop.
Several times over those first few days, Akash Bobba, a 21-year-old coder who’d been the first of them to arrive, held his face close to Dudek’s scroll, tracing connections between the agency’s venerable IT systems with his index finger. Bobba asked: “Who would know about this part of the architecture?”
Before long, though, he and the other DOGErs buried their heads in their laptops and plugged in their headphones. Their senior leaders had already written out goals on a whiteboard. At the top: Find fraud. Quickly.
DOGE, [Dudek] said, began acting like “a bunch of people who didn’t know what they were doing, with ideas of how government should run — thinking it should work like a McDonald’s or a bank — screaming all the time.”
The shock troops of DOGE, at the Social Security Administration and myriad other federal agencies, were the advance guard in perhaps the most dramatic transformation of the U.S. government since the New Deal. And despite the highly public departure of DOGE’s leader, Elon Musk, that campaign continues today. Key DOGE team members have transitioned to permanent jobs at the SSA, including as the agency’s top technology officials. The 19-year-old whose self-anointed moniker — “Big Balls” — has made him one of the most memorable DOGErs joined the agency this summer.
Between February and May, when Dudek’s tenure ended, his erratic rhetoric and decisions routinely made front-page news. He was often portrayed as a DOGE patsy, perhaps even a fool. But in his interviews with ProPublica this summer, he revealed himself to be a much more complex figure, a disappointed believer in DOGE’s potential, who maintains he did what he could to protect Social Security’s mission under duress.
Dudek is the first agency head to speak in detail on the record about what it is like to be thrust into such an important position under Trump. He told ProPublica that he decided to speak because he wishes that “those who govern” would have more frank and honest conversations with the public.
Dudek had been a lifelong Democrat and voted for Kamala Harris. But, like some other liberals [link to Klein’s “abundance” agenda], he was becoming exasperated with the “administrative state” and special-interest groups, including corporations, unions and social-justice organizations, that “capture” government and stifle reform. If it took Trump to cut through that, Dudek was open-minded. “The world has changed,” he scribbled in a note to himself. “We must change with it.”
he also claims he was just performing a role. “Early on, I put on a persona of a yeller,” Dudek said. (Multiple longtime colleagues and friends noticed the change, they told ProPublica. As one put it, “There’s Lee, and then there’s Leland-performingly-Dudek.”)
This, he hoped, would convince the White House and DOGE of his commitment, which could in turn give him credibility as he kept trying to push them toward the real issues at Social Security.
But the Trump administration kept having other plans. Its demands usually came through Coulter, the DOGE lead with the Harvard and hedge fund background, who early on dropped by Dudek’s office unannounced multiple times a week, Dudek said.
“I really think it would be helpful if you were to do this tomorrow,” Coulter would say to Dudek about eliminating an entire division of the SSA or cutting more staff, according to Dudek. To him, these suggestions felt like orders. If he responded, “I don’t know, let me think about it,” Coulter would call a few hours later on the encrypted-messaging app Signal to ask, “You really aren’t catching on, are you?” and “Do you know how many times I’ve defended you?”
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